FAQ Quick Answers
Quick answers to the most frequently asked questions about Spin City products, courses, payments and more.
What does Spin City sell?
Spin City Aerial Fitness Ltd, trading as Spin City Instructor Training offers the following products and services:
- Online instructor training courses in pole fitness, aerial hoop, aerial sling, aerial silks and trapeze.
- Blended learning – face-to-face instructor training courses in pole fitness, aerial hoop, aerial sling, aerial silks and trapeze.
- Continued Professional Development (CPD) courses.
- Pole and aerial reference books.
- Pole and aerial reference posters.
- Made to order Spin City branded clothing for instructors.
HOW CAN I EXERCISE MY RIGHT OF WITHDRAWAL from a course?
To withdraw from a course purchase within the 14-day statutory withdrawal period (also known as the “cooling off period”) please click the button below. You will be taken to a form to complete and receive an automatic notification of your submission. Read the full terms and conditions for course purchases here.
How can I pay?
We accept all major credit cards and PayPal. If you have difficulty paying via the site please contact us on spincityaerialfitness@gmail.com
Can I pay in instalments?
Sorry, we do not offer instalment plans.
Are there any discounts available?
Check out available discounts on the Spin City offers page here.
Where can I find out more about instructor training?
You can find a full breakdown of what’s covered in each course on our course index page here. Each course includes a syllabus of moves appropriate for the course level and includes an assessment that must be completed to achieve a certificate. All Spin City courses are endorsed by external bodies and internationally recognised.
How does the BLENDED LEARNING face-to-face training work?
Our Blended Learning Face-to-face training takes place over one or two days with an opportunity to complete the practical assessments of the course in person. Our main courses (beginners, intermediate and advanced level courses in all disciplines) are run as blended learning face-to-face training courses with events at various locations in the UK throughout the year. For more detail of our courses, check out the face-to face-training post here. The full list of 2026 course dates can be found here. 2027 courses are now available directly from our shop!
Looking for a Spin City tutor to come to your studio? Find out more about private course bookings here.
How does the online training work?
Online training courses give you one year from the purchase date to complete the online learning and assessments. You’ll be assigned an online mentor who’ll be able to answer your questions and give you feedback on your assessment tasks as you progress through the course. Check out the online training courses post here for more information.
What’s a Continued Professional Development course?
The Spin City Continued Professional Development (CPD) courses are short add-on courses for certified pole and aerial instructors that can help to enhance your skills and understanding of key subjects. Spin City offers a variety of practical and theory courses for all disciplines and special instructor workshops in pole and aerial hoop.
What reference books and products do you sell?
Spin City produce the Spin City Bibles collection, a series of visual reference books created as a companion for your pole and aerial training. Each book is divided into chapters, grouping similar moves together into families to help inspire you. You’ll find a clear naming structure and a reference index at the back. Spin City Syllabus Posters are also available for quick reference, these picture the core moves from each level of the Spin City syllabus on an A3 printed poster (also available as a digital PDF).
How big are the books?
The Spin City Bibles vary in size, from 260 to 420 pages. They come as a ring bound hard backed book – some are produced in A5 size and some in A4, full details of each book can be found on their shop pages. See the full range of printed books here.
Can I get buy digital book instead of a printed one?
Yes! All of the Spin City books are available as a digital PDF that you can download onto your computer, laptop, tablet or mobile device. These are sold separately to the printed books. See the full range of digital books here.
What are the Spin City posters?
The Spin City syllabus posters are a quick reference guide to the beginner, intermediate and advanced level moves that are also covered in our instructor training courses. Each poster is printed on high quality matt paper in A3 size and fully laminated (29.7 x 42.0 cm). Take a look at the syllabus poster range here.
All of the posters are also available as a digital PDF, which is scrollable and zoomable on any device. Find the digital syllabus posters here.
How much does shipping cost?
Shipping costs are calculated at checkout based on the weight of the items in your basket, simply enter your shipping address and the shipping price will show. All of our products are shipped using a tracked service as standard. If a shipping price doesn’t show, please contact us.
Do you ship internationally?
Spin City ships worldwide using a tracked courier. Please see the shipping updates page for further information.
Will I be charged customs fees to receive my order?
Any international orders shipped outside of the UK may be subject to the payment of additional duties, taxes, customs and/or handling fees upon receipt of the order. Any overseas orders returned due to non-payment of fees will be refunded cost of goods only.
What is your returns policy?
Printed products: We can accept refunds for any books or posters returned unused within 28 days. To return an item please contact us.
Clothing: Spin City branded clothing and accessories are made to order and cannot be edited or cancelled once the order is in production. Please check your order carefully before checking out. All made to order items are non refundable click here to read terms and conditions.
Please note shipping costs and taxes or duties paid are non-refundable.
Digital products: all digital products bibles, posters are non-refundable.
Courses: Courses are non-refundable once your order is complete. Your statutory rights are not affected, please see the Terms and Conditions for further information.